The main task and objective of our Policy is the continuous improvement of our business performance, at the same time combined with the creation of added value forour clients, leveraging the fast pace of contemporary technical evolution.
In particular, our Company has the individual Quality objectives:
- Continuous improvement of our business performance
- Continuous development of our human resources
- Maximizing satisfaction of our clients
To realize all the above, ELECTROPOWER company has installed, implements and continuously improves a Quality Management System compliant to ISO 9001:2008 International Standard. Company management considers that the Quality Management System is an essential tool for enhancing our business position due to the following:
- Continuous improvement of the Quality of our services
- Cost reduction
- Streamlined corporate organization
- Driving innovation
- Promoting an inspired in-house working environment
The framework and system for setting and reviewing the Quality objectives and targets is laid in regular System reviews by the Management.
The continuous improvement of quality – specific performance and prevention of issues and non conformance items are conditional upon awareness and persistent control of each individual process and the system as a whole. The method used for process control requires:
- Explicit determination of responsibilities and tasks for each process and each job position as well.
- Written documentation of the method of work performance (Procedures, Work instructions, Control directives etc.), where necessary.
- Continuous control of recognized processes.
- Keeping record of information that demonstrate the Quality of services provided.
- Performance of programs for attaining the Quality specific objectives and targets.
- A process to allow the company to learn from its mistakes; to systematically make sure that such mistakes are not repeated (Corrective Actions) and to continuously improve its operations and to create a framework for error prevention.
The company management is committed to the following:
- compliance with regulatory requirements pertinent to its services
- continuous improvement of the efficiency of the Quality System and
- communication of objectives and targets to employees.
HellasSITES